What to Expect During Your Telehealth Visit

During your visit, your doctor or another health care professional might ask questions about how you are feeling and if you use a health tracking device:

• Breathing: Are you coughing or having trouble breathing?
• Chest and stomach: Do you feel pain or tenderness when touched?
• Ears, nose, mouth, throat: Any pain, sores or other problems?
• Eyes: Do they look okay? Can you see clearly?
• Heart: What’s your pulse? Any chest pain or shortness of breath?
• Mental health: Have you noticed changes in your mood or memory?
• Muscles and joints: Can you walk easily? Are your joints swollen? Do you feel sore?
• Neck: Do you have pain or trouble moving it?
• Nerves: Do you feel numbness or tingling?
• Skin: Any rashes, sores or dry/cracked skin?

Your health care professional may also do a virtual exam and ask you to:

• Stick out your tongue.
• Show the back of your throat.
• Point out a bump or rash.
• Move your neck or limbs to check for pain or stiffness.

Next, your health care professional may ask for:

• Bloodwork
• An in-person follow-up appointment

Be sure to ask:

• What can I do to stay healthy?
• Will your office call me to set up my next visit, or should I call you?

Tip: It’s a good idea to have paper and pen or smartphone at your telehealth visit so you can take notes.